As Corporate Services Management (CSM America) celebrates 20 years of service to Atlanta’s major elite entities, CSM America has appointed a new President, Derald M. Alford. Mr. Alford brings years of progressive management expertise to the CSM team. Alford has served as Chief Operating Officer of CSM since 2008. Alford’s strengths are in the areas of strategic planning, operations and customer project management. With a strong IT history, Alford has pioneered innovative, groundbreaking IT solutions to the janitorial service industry. He successfully conceived and implemented CM², which has greatly improved customer service and feedback to CSM’s corporate clientele.
“Derald has demonstrated exuberant passion, implementing our long-term strategies for customer retention and growth. He is firmly positioned and capable to successfully guide us through the next twenty years.” Bert Fitts explained, the founder and CEO of CSM America, who has placed his company in Mr. Alford’s experienced hands to run the day to day operations. Bert Fitts will continue to serve as Chief Executive Officer.