Corporate Services Mgmt.
Janitorial and Specialty Services
office: (404) 892-2626
Fax: (404) 589-9779
info@csmamerica.com

CSM's client Hartsfield Jackson International Airport

About Us

Who we are
Corporate Services Management (CSM) is an award winning specialized integrated facilities maintenance and cleaning services provider for large showcase Fortune 500 corporate headquarters and other complex commercial , industrial, and government properties. Headquartered in suburban Atlanta, Georgia, the Company provides these services to large commercial accounts, i.e., educational institutions and campuses, airport facility management, construction sites, upscale hotels, business parks, sports stadiums and athletic facilities, industrial and manufacturing operations, government office buildings and military complexes. CSM has a solid reputation as an industry leader in service delivery.

In 1994, CSM was also awarded the contract for the world’s busiest airport, Hartsfield Jackson International Airport’s largest concourse, international Concourse “E” and the Airport’s passenger train transporter, Bombardier. Based on its exceptional service record at Hartsfield Jackson, CSM was awarded the 2002/2003 Supplier of the Year Award and the Customer Satisfaction Award in 2004. CSM continues its top rankings against all competitors in month to month surveys conducted by the Department of Aviation and the City of Atlanta’s oversight authority.

Most recently, the Atlanta Airlines Terminal Corporation (AATC) named CSM the cleaning company of the year for 2008. CSM was awarded the prestigious Distinguished Vendor Service Award from Time Warner in 2007. CSM and its sister companies are most proud of the awards received by Goodwill Industries and the Children’s Wish Foundation for their dedication and commitment to those organizations.

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What we do
We integrate technology to increase efficiency and improve service standards which lower costs. We incorporate the latest 'green' cleaning processes and hygiene products, for executive offices, manufacturing plants and high volume industries so that our customers can focus on their work and not their cleaning requirements.

Our Process
C = Capture Challenges
S = Select Solutions
M = Manage & Maintain facilities

Our Commitment
We promise to provide our clients:

Creative, cost effective, technology driven solutions for the workplace
Premier “Class A” facilities maintenance
Janitorial cleaning and specialty services provided at the highest standard of excellence
Service innovation with “out of the box” cleaning and maintenance solutions
Long term value in meeting the needs of every client
A greater return on investment for a better maintained infrastructure by protecting against common “wear and tear” and producing more sustainable solutions.

Training
CSM's process includes effective research and continued development and training of staff and management in sustainability trends, clean room standards and safety processes.

CSM’s Management
CSM was founded in June 1992 by Bert Fitts. His extraordinary leadership and vision has attracted a top management team which has collectively achieved over 100 years of experience in the cleaning industry.

Our senior executives are skilled in technology, management processes and the industry’s “best practices” having attended the nation’s best janitorial and educational institutions. They have created and used the most advanced global and sustainable cleaning products. Some of our executives recruited from our surrounding communities, have grown from entry level janitorial positions to corporate officers. Our employee turnover is very low. Our corporate culture inspires peak performance. CSM’s success is tied to customer satisfaction and growth and CSM employees share in our success and are proud of it.

CSM’S Special Formula Contains:

HEALTH AND SAFTEY STANDARDS
ADVANCED HYGIENE SOLUTIONS EFFECTIVE AGAINST COMMON PATHOGENIC BACTERIA AND VIRUSES
NEW HYGIENE TECHNOLOGY SOLUTIONS AND WASTE DISPOSAL SERVICES TO REDUCE AIRBORNE BLOOD PATHOGENS
CARBON DIOXIDE REDUCING HAND DRYING TECHNOLOGY
COST EFFECTIVE, TECHNOLOGY-DRIVEN SOLUTIONS
AUDITING PROCEDURES FOR INTERNAL CUSTOMER SATISFACTION
REAL-TIME TECHNOLOGY FOR MOST EFFECTIVE ON AND OFF-SITE COMMUNICATIONS
ENVIRONMENTALLY RESPONSIBLE & SUSTAINABLE SOLUTIONS